Shop FAQ
How long for delivery?
Your order can take up to a week, or longer depending on the size of the order, to process and for the items to be made before it gets shipped out.
The shipping times can vary, especially during periods of high demand and postal traffic (for example around the christmas months). For the most part the shipping should take around 1 to 2 business weeks (not including that processing and making time).
Shipping
Shipping is a flat rate of $12.99 per order and we currently only ship within Australia.
Why is shipping that price?
This price helps to cover the costs of the packaging materials and cost of shipping required to send you your items.
Refunds/Exchanges/Cancellations
At this time we don't currently accept any of the above. Please be mindful when placing your order.
Wrong Address
Make sure to double check your shipping address is correct prior to checking out as once it is with Australia Post it is unfortunately out of my hands. If you do notice an error in your address please get in contact via email (carlyannart@outlook.com) and granted the package hasn't already been sent out, we’ll make the necessary adjustments.
If it is too late and the package has already been shipped, you are welcome to repurchase at just the price of shipping.
